Privacy Policy

BlingSIM ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

• Email address — To deliver your eSIM QR code and order confirmations
• Payment information — Processed securely through our payment providers (Stripe, PayPal, OxaPay). We do not store your card details.
• Order history — Details of your eSIM purchases and usage

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on our site
• Referring website or search terms

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your eSIM orders
• Send order confirmations and eSIM activation details
• Provide customer support
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

• eSIM providers — To provision and activate your eSIM plan
• Payment processors — Stripe, PayPal, and OxaPay to process your payments securely
• Email service providers — To send transactional emails
• Law enforcement — When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure payment processing (PCI-DSS compliant via Stripe)
• Regular security audits and monitoring
• Access controls limiting who can view your data

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are retained for a minimum of 2 years for accounting purposes. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to:

• Access — Request a copy of your personal data
• Correct — Update inaccurate personal information
• Delete — Request deletion of your personal data
• Portability — Receive your data in a portable format
• Withdraw consent — Opt out of marketing communications at any time

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. Analytics cookies may be used to understand website usage patterns.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@blingsim.com